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Avalara Help Center

Why is a transaction outside of the US not posting in GP?

Overview

You have a sale with an address outside of the US or Canada, tax is not calculating, and the transaction is not updating, you want to know why.

Environment

Dynamics GP

Resolution

  • Tax will only calculate where you have selected Nexus in the Avalara admin console, so you will only get tax in countries which are selected in Nexus
  • Check your Avalara configuration in GP, when you have transactions outside the US or Canada you cannot set address validation to be required "Always check address before calculating tax" because address validation is only supported in the US and Canada