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Why is Dynamics GP charging tax at the origin?

Overview

When you process a transaction using AvaTax for Dynamics GP, the tax is being charged at the Origin address. The transaction in the Admin Console also shows the origin address as both Origin and Destination addresses.

Environment

Microsoft Dynamics GP

Resolution

  • When you see tax calculated at the Origin address and both the Origin and Destination addresses are using the ship from address, this means GP is using the POS or Pick-Up Shipping Method or Type
    • Pull up the transaction and change the delivery method settings to delivery and the shipping type to delivery