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Avalara Help Center

Why is CTRL+T not working to recalculate in Dynamics GP?

Overview

One of the systems shortcuts to calculate tax Control T (CTRL+T) stopped working for users accessing GP on one of your servers.

Environment

Dynamics GP

Resolution

  • Check that nothing was missed when copying data to the GP server that is affected
  • Reinstall Avalara AvaTax for Dynamics GP on the affected server
  • If the issue persists, you may have a conflict with CTRL+T using another installed product in GP. 
    • If you wish to re-assign which key is used for on-demand tax calculation: On the AvaTax configuration page, you can change the keyboard shortcut to another letter. The default we use is "T".
       
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