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Avalara Help Center

Why are Transactions missing from Avalara that are in GP

Overview

I noticed the 8.14 GP revenue file had the below items that did not flow into Avalara. the GP Item # is "Svc Contract", and it looks like the contract periods are all before 2014.

Environment

Avalara Avatax
GP

Resolution

Add Avatax to the Tax ID on your customer record.

Cause

Tax ID was not set to Avatax for these customers due to the invoices being created before Avatax was implemented.