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Avalara Help Center

Why am I getting the Tax service not enabled for this account error in Dynamics GP?

Overview

I am getting an error that says tax service not enabled for this account when trying to post an invoice in Dynamics GP

Environment

Dynamics GP
Avalara Avatax

Resolution

This happens when switching back and forth between companies that either don't have the GP integration or are on differing versions.

You will need to upgrade and/or install the integration for every single company and every single workstation and disable it for any company you don't wish Avatax to be used for.