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Avalara Help Center

How do I resolve "Avatax Installation Wizard cannot continue the install/upgrade as other users are logged in" error in GP?

Overview

When opening GP and logging in as SA after install an error window pops up and says "AvaTax Installation Wizard cannot continue the install/upgrade as other users have logged in. Make sure that other users are not logged in while installing AvaTax."

Environment

Dynamics GP

Resolution

  • Verify all users are out of GP
  • Right click on the GP icon and run as administrator