Skip to main content
Avalara Help Center

GP transaction not reflecting in the Admin Console

Overview

A transaction in GP is not displaying properly in Admin Console

Environment

Dynamics GP, all versions

Resolution


Check the Tax Schedule ID of the customer and the ship-to address
Change it to AVATAX
Re-Save the invoice
 
Note: sometimes GP interface and SQL server are not in sync. A common troubleshooting tip is to cycle from one option and then back, so the underlying triggers re-fire and GP and SQL are synced up.