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Avalara Help Center

Why is there a huge amount of billable transactions after installing Avatax for Magento?

Overview

We've installed the Avatax for Magento plug in and are seeing far more usage in our reports then there should be.

Environment

Magento

Resolution

  •  This can happen if you're on an outdated version of the plug in.
  • Make sure you're on at least 2.6.1 or newer, if not have you or your web developer update the plug in.