Skip to main content
Avalara Help Center

When I cancel or refund and order in Magento, does that get pushed to AvaTax or do I need to manually go in and void it?

Overview

I would like to know how refunds/cancelled orders work with Avatax and Magento.

Environment

Magento

Resolution

  • As long as you are on the most current version of Magento's integration for Avatax, selecting the Credit/Refund button while on the order (the standard refund process) will create a credit in Avatax automatically.