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Avalara Help Center

How do I resolve the error "there was an error communicating with avalara please see error log" in Magento?

Overview

You see there is no tax on your transactions and you are getting an error "there was an error communicating with avalara please see error log".

Environment

Magento

Resolution

  • Check with your hosting service to confirm that they have not made any security updates to prevent communication with https://avatax.avalara.net