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Avalara Help Center

How do I exempt a customer in Magento?

Overview

You want to know how to exempt customers from sales tax in Magento 1.

Environment

Magento 1

Resolution

  • Go to Sales > Tax > Customer Tax Class > Add New
    • For Avatax Code, look at the chart below and enter the letter code that describes the type of exemption > Save Class
    • ​​​​​​In the Class Name field, enter a value such as Exempt – Federal Government
       
  • Go to Customers > Manage Customers
    • ​​​​​​​Select a Customer > Account Information
    • Select the appropriate Customer Group and click Save​​​​​​​

Next steps

For more information, review the Magento 1 user guide.