You've received an email stating you're locked out of the admin console due to too many failed attempts.
- This can occurr if you have failed trying to log in too many times with invalid username/password combinations.
- Any current admin of your account can log in and switch you from inactive to active and reset your password for you.
- This does not require support assistance unless you are the only admin for your company.
- If that is the case we need emailed instruction specifically telling us this is the case using company letter head and a company signature showing your title with your organization.