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Avalara Help Center

How can I reset my Admin Console password?

Overview

I lost my password to the Admin Console. How do I get a new one?

Environment

Avalara AvaTax

Resolution

  • Go to the website https://admin-avatax.avalara.net (Production) or https://admin-development.avalara.net (Development)
    • Click the 'Forgot password?" button
    • Reset password by Username or E-mail
  • Since the email is auto generated, it is possible that the email was marked as spam.
    • If you do not receive the password reset email in your inbox, please check:
      • your junk or spam folder.
      • your IT team if the email had been filtered out.
    • You can also have an admin user change the email address for your user, so the email goes to a different inbox.

 

Note: Avalara Support cannot set a password for a user or force an email to be received.