Why are my items that I imported using the wrong tax code?
Customer called in wondering if there was a way they could look at all their items in excel that they just imported as something was incorrect in that import.
|Issue Overview|| |
Navigate to View Imported File Status under Tools
Find the item import in question and click it to download the file you uploaded.
Make sure the tax code field is populated with the desired tax code
Save and close
In Tools click Import data
Choose the correct company, click type Item and choose the file to upload
Click Upload on the top left
Once complete take a look at your items and verify that they are now mapped to the correct tax codes.