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Avalara Help Center

Why is Avatax charging differently than ISPI did?

Overview

I was using ISPI for a tax solution and recently switched over to Avatax and now we are charging differently than before.

Environment

Avalara Avatax

ISPI

Resolution

Avatax has a higher level of accuracy surrounding address pinpointing and a better understanding and flexibility surrounding state laws and tax requirements. Due to these differences Avatax may automatically incorporate addresses that should be incorporated or apply a jurisdiction to an address that should be recognized for that address.