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Avalara Help Center

How can I fix a missing state in our rate file?

Overview

You downloaded your rates file and discovered not all states in your subscription were included.

Environment

ISPI

Avalara Rates

Resolution  

  • Contact Avalara Support to have the rate files that are missing added to your account.
  • Have the following information ready:
    • Email address associated with the purchaser.
    • Business name given at time of purchase.