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Why is my customer exempt for entity use code H taxing at the full rate instead of the 1 percent it should be?


An invoice in our Dev environment is calculating tax at the full rate when using entity use code H instead of of the 1% it should be.


Avalara Avatax


If entity use codes are behaving in a way not typical or expected please be sure to check your rules to see if you have any rules you are not aware of that are affecting that entity use code.


Customer unaware of a rule making entity use code H taxable by 100% for tax code P0000000 (TPP)