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How can I exempt customers from other countries?


I have exempt customers in Europe. When creating an exempt customer or exemption, I only see USA and Canada as issuing regions.




  • international exemptions are managed on the transaction level. Transactions must have a Customer VAT Number so AvaTax can determine whether an international transaction is exempt.

Note: the Exemption Number field doesn’t work for transactions outside of the U.S. and Canada, unless a custom tax rule is created to enforce specific calculations.



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