Skip to main content
Avalara Help Center

How can I exempt customers from other countries?

Overview

I have exempt customers in Europe. When creating an exempt customer or exemption, I only see USA and Canada as issuing regions.

Environment

AvaTax

Resolution

  • international exemptions are managed on the transaction level. Transactions must have a Customer VAT Number so AvaTax can determine whether an international transaction is exempt.

Note: the Exemption Number field doesn’t work for transactions outside of the U.S. and Canada, unless a custom tax rule is created to enforce specific calculations.

 

 

  • Was this article helpful?