How Can We Exempt a Customer from PST or GST or both?

Overview

You want to know if there is a way to only change GST in British Columbia for certain exempt customers.

Environment

Avalara AvaTax

Resolution

• To keep the exemptions for Canada 5% GST and the regional PST taxes separate, AvaTax has the option to create an exemption for each jurisdiction.
• In order to exempt tax for a specific province, you would create an exemption certificate entry for your customer for that specific province.
  • If you use CertCapture, please click here to learn how to validate certificates.
  • If you use Exemptions, learn how to create an exemption.
• Please review the Exemption Reason Matrix to find an exemption reason that will tax as you expect