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How Can We Exempt a Customer from PST or GST or both?


You want to know if there is a way to only change GST in British Columbia for certain exempt customers.


Avalara AvaTax


  • To keep the exemptions for Canada 5% GST and the regional PST taxes separate, AvaTax has the option to create an exemption for each jurisdiction.
  • In order to exempt tax for a specific province, you would create an exemption certificate entry for your customer for that specific province.
    • If you use CertCapture, please click here to learn how to validate certificates.
    • If you use Exemptions, learn how to create an exemption.
  • Please review the Exemption Reason Matrix to find an exemption reason that will tax as you expect
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