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Avalara Help Center

Why is Netsuite showing an invalid tax code error when I save invoices?

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Overview

I am receiving errors when trying to calculate or save orders/invoices. They say the tax code is invalid.

Environment

Netsuite

Resolution

  • At the line level of each line item in the order and or invoice in Netsuite you'll see a tax code value. This must be set to Avatax. 
  • The error you're receiving means there's an item that has the tax code set to something other than AVATAX