Why do I get the error "error tax could not be calculated, error or invalid state" in QuickBooks Desktop?
Overview
When trying to create an estimate using advanced inventory and choosing a site for inventory to be delivered from I get the above message and the audit shows the address is all showing up on line 3 in the soap details. Even turning off address validation and making sure the ship to for the estimate is marked as default, I still get the error.
Environment
Quickbooks 2014 with Advanced inventory, Avatax 68.1 Windows 7
Resolution
Reviewing the Site address revealed there was a phone number as the last line causing the address validation to misread it.
Customer Name
123 Main Street
City, State, Zip
111-222-3333
Removing the phone number on the Site address and saving corrected the address error.