Skip to main content
covid-19 thumb.png
Learn more about federal and state actions related to the COVID-19 outbreak with our guide to coronavirus tax relief.
Avalara Help Center

Why did I receive the error "Unable" on a transaction import in AvaTax?

  1. Last updated
  2. Save as PDF

Overview

You imported a transaction file but received error "Unable" in the error file.

Environment

Avalara AvaTax

Resolution

  • Delete browser cookies, cache and temporary internet files, then retry your import. 

  • If the error persists- you can retry while using Google Chrome in an incognito tab.