Why am I receiving a 404 error when trying to use the CertCapture buttons in Netsuite?
Overview
I'm receiving errors when trying to use the CertCapture buttons within the customer record while in Netsuite:
Environment
Avalara CertCapture
Netsuite
Resolution
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If you receive this error within Netsuite when trying to use the CertCapture buttons it means the proxy that is required for this functionality to work is not in place. Please submit a case to Support.
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and ask for our CertCapture team to check on your account's proxy.
To submit a case to our Support team, please fill out this online form: https://help.avalara.com/Directory/Contact_Avalara/Submit_a_Case