Why am I receiving Cert error: Failure. Received response: ExemptCertDetail.IdNo is required. (This value must be specified.) in CertCapture?
Overview
I'm getting this API error in Avalara CertCapture: Failure. Received response: ExemptCertDetail.IdNo is required. (This value must be specified.)
Environment
- Avalara CertCapture
Resolution
- This will happen if the value you've placed in the tax ID field of the cert during validation is invalid (ex: -, *, %), resulting in no value being sent to AvaTax.
- To resolve populate the field with one of the below:
- The proper a tax ID
- A placeholder value containing at least one letter or number
- No value (if you do not populate the field, we will pass a place holder value to AvaTax) -- note: this solution is not recommended.