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Why am I receiving Cert error: Failure. Received response: ExemptCertDetail.IdNo length must be between 1 and 100 characters in CertCapture?

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Overview

I'm getting this error in Avalara CertCapture from a cert:Failure. Received response: ExemptCertDetail.IdNo length must be between 1 and 100 characters. ()

Environment

  • Avalara CertCapture

Resolution

  • This will happen if the value you've placed in the tax ID field of the cert during validation is longer than 100 characters.
  • If you need to associate the cert with multiple ID"s you can add all of them as a comment to the cert in the Comments tab of the certificate itself.