Why am I receiving "customer numbers cannot be found" error on a bulk delete in CertCapture?
Overview
I have a spreadsheet of a list of customers I need to delete in CertCapture. I am following the steps to delete the customers listed, however I am receiving an error.
Environment
CertCapture
Resolution
- You should format the column as "Text" and save as Excel document.
- You can also try including (') before the zero to work around this. So the customer number would read '0001234.