Why am I getting "TypeError: AVA_ShipToAddress is undefined" in NetSuite?
Overview
I am trying to save an order in NetSuite One World and am getting the error "TypeError: AVA_ShipToAddress is undefined".
Environment
NetSuite One World
Resolution
- This error is caused by the order not recognizing that there is a ship to address.
- Verify that your customer has a ship to address on the customer record.
- Verify that there is a ship to address on the order by going to the shipping tab.
- If the above criteria is met:
- Change the customer on the order
- Save
- Change the customer back to what it was
- Save
- Note: If changes were made to a customer record after an order has already been created, the customer will have to be reselected in order for those changes to go into effect.
- If the above criteria is met: