Skip to main content
covid-19 thumb.png
Learn more about federal and state actions related to the COVID-19 outbreak with our guide to coronavirus tax relief.
Avalara Help Center

Why I am getting message 'Service is not enabled' in AvaTax?

  1. Last updated
  2. Save as PDF

Overview

You are getting the error message "Service is not enabled" while trying to do an Address Validation or Tax Calculation.

Environment

Avalara AvaTax

Resolution

  • This issue can be caused by network or internet connection loss, using the incorrect account credentials, or an expired or inactive account.
  • Please contact Avalara Technical Support to further troubleshoot the issue