Skip to main content
Avalara Help Center

What causes the error, "The Tax document could not be found," in Microsoft Dynamics AX 2012?

Overview

While working in AX an error is given: The Tax Document could not be found.

Environment

Microsoft Dynamics AX 2012

Resolution

  • This error occurs when there are multiple numbers with a status of free
  • To resolve this issue, in Dynamics AX, go to Organization Administration > Number Sequences > Number Sequences.  
  • Find the number sequence that relates to our customer invoice number and click Status list.  
    • Delete any numbers with a status of Free.