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ShipFrom,ShipTo is not a valid Lines error in Zuora

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Overview

I am getting a ShipFrom,ShipTo' is not a valid Lines error in Zuora

Environment

Avalara Avatax

Zuora

Resolution

  • If you are getting a ShipFrom,ShipTo' is not a valid Lines error in Zuora this is not necessarily an address issue. This error can also come from invalid application of a tax override ( for instance trying to apply a tax override in a region where you do not have nexus). 
  • As a sidenote Zuora remembers addresses from past invoices so if you are seeing data on an invoice that you cannot find in Zuora it may not necessarily be there to correct. 
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