How to resolve the error: "We didn't find Product/Item Name mapped with sub account of type Sales Tax Payable for integration" in Quickbooks Online?
Overview
I am receiving this error in Quickbooks Online and I need to resolve it
Environment
Quickbooks Online
Resolution
- This error indicates there is no GL account setup with the type of Sales Tax Payable
- This is required to properly integration with the AvaTax app
- Please review your Chart of Accounts and either create or update a GL account with the type of Sales Tax Payable
- Please reach out to Intuit Technical Support for assistance with this update
- Once complete, go back to the AvaTax configuration (My Apps > AvaTax Launch > Edit Configuration)
- Select the Sales Tax Payable account and save your credentials