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How do I resolve the error Error Message: "Please specify a tax code and tax rate for this customer" in Netsuite?

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Overview

Saving a sales transactions in Netsuite pops error: "Please specify a tax code and tax rate for this customer"

Environment

Netsuite

Resolution

  • Go to the setup in Netsuite > Setup >Accounting >Taxes (or Setup Taxes)
    • Verify that the value for Tax code lists include: Tax Groups and Tax Codes
    • ​On the United States section, check the Per-Line Taxes option.
      • Save.

 

Note: If using Netsuite OneWorld: Also verify that for every country, you have a tax code/group created and assigned (USA, Canada, etc...)