How do I resolve the error Error Message: "Please specify a tax code and tax rate for this customer" in Netsuite?
Overview
Saving a sales transactions in Netsuite pops error: "Please specify a tax code and tax rate for this customer"
Environment
Netsuite
Resolution
- Go to the setup in Netsuite > Setup >Accounting >Taxes (or Setup Taxes)
- Verify that the value for Tax code lists include: Tax Groups and Tax Codes
- On the United States section, check the Per-Line Taxes option.
- Save.
Note: If using Netsuite OneWorld: Also verify that for every country, you have a tax code/group created and assigned (USA, Canada, etc...)