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Avalara Help Center

How do I resolve the error "there was an error communicating with avalara please see error log" in Magento?

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Overview

You see there is no tax on your transactions and you are getting an error "there was an error communicating with avalara please see error log".

Environment

Magento

Resolution

  • Check with your hosting service to confirm that they have not made any security updates to prevent communication with https://avatax.avalara.net