Skip to main content
covid-19 thumb.png
Learn more about federal and state actions related to the COVID-19 outbreak with our guide to coronavirus tax relief.
Avalara Help Center

How do I resolve the error "there was an error communicating with avalara please see error log" in Magento?

  1. Last updated
  2. Save as PDF

Overview

You see there is no tax on your transactions and you are getting an error "there was an error communicating with avalara please see error log".

Environment

Magento

Resolution

  • Check with your hosting service to confirm that they have not made any security updates to prevent communication with https://avatax.avalara.net