When trying to save an invoice you receive the following error:
"Failed to call tax service. Message: DocumentNotFoundError
Summary: The tax document could not be found"
Microsoft Dynamics CRM
- When attempting to save a transaction, CRM looks for a document to save.
- If the transaction is not present, it will result in the error message: Document not found
- To resolve this issue:
- Locate the document in question in CRM
- Recalculate the tax by pressing CTRL-T or Saving the transaction
- Try to post the document again
- If you are not able to locate the invoice in CRM, create a new invoice.