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How do I resolve the error "An Address is incomplete or invalid." in Microsoft Dynamics AX 2012?

Overview

When processing an invoice for a customer it results in the error message "An Address is incomplete or invalid"

Environment

Microsoft Dynamics AX

Resolution

  • Please verify the following information

    • Customer's Bill-to

    • Customer's Ship-to

    • Site ID Address

  • If All 3 of these addresses are completely filled in and you're still running into the Address information, please submit a case to Avalara Support.

  • To submit a case to our Support team, please fill out this online form: https://help.avalara.com/Directory/Contact_Avalara/Submit_a_Case