How do I resolve error Attempt to invoke web service method failed in QuickBooks Desktop?
Overview
You are seeing the error Message: Tax Could not be calculated: Attempt to invoke web service method failed. No URL to the web service has been provided. Check the configuration and try again. when you try to calculate tax in QuickBooks.
Environment
QuickBooks Desktop
Resolution
- Versions .84 and below
- In QuickBooks go to File > AvaTax > Configuration > check AvaTax Configuration Settings
- On Account Details URL should be https://avatax.avalara.net for production
- https://development.avalara.net for development
- Enter the account number and license key (if missing)
- Click Test Connection to confirm information is correct > Save
- On Account Details URL should be https://avatax.avalara.net for production
- Version .85 and above
- In QuickBooks go to File > AvaTax > Preferences
- On Account Details URL should be https://avatax.avalara.net for production
- https://development.avalara.net for development
- Enter the account number and license key (if missing)
- Click Test Connection to confirm information is correct > Save
- On Account Details URL should be https://avatax.avalara.net for production
Next Steps
Accurate license key and account are required for successful connection, for assistance with this: How do I find my license key?