How do I resolve error 'Cannot read property 'length' from null' in NetSuite?
Overview
Customer is getting an error when trying to save Cash Sale in Netsuite Basic:
TypeError: Cannot read property "length" from null (AVA_Functions.js$285559#2692)
Environment
Netsuite Basic
Resolution
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Sometimes when using custom pages instead of standard pages, error messages appear.
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Testing of custom pages should be conducted in Sandbox environment before moving them to live environment.
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First, check that the AvaTax bundle is up-to-date
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Next, see if you are able to process the transaction by using a Standard Form
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If the Standard Form is able to calculate tax, compare the Standard and Custom Forms.
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Make sure all required fields for tax calculation are included on the Custom Form.
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