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Avalara Help Center

How do I resolve an address is invalid error in NetSuite?


I'm getting an error that says the 'Address is incomplete or invalid' in NetSuite?


NetSuite Basic

NetSuite OneWorld


  • Verify the Destination (shipping) and Origin (company or location) address.
    • Click 'Edit' to verify the address fields are populated.
  • If using NetSuite OneWorld, check the subsidiary address.
  • If using Locations, check the location address 
    • To locate locations, click 'Setup' > 'Company' > 'Locations'
      • Click 'Edit' to verify the address field is populated.
      • If you do not want to use Locations, check 'Disable Location Code' in the AvaTax configuration. Go to, Avalara > Setup > Configure Avalara > Tax Calculation
    • Note: if there have been customization's, Locations may be named differently.  Check with your NetSuite admin/developer.  
  • Validate the addresses in the Tax Calculator or USPS