How do I resolve an address is invalid error in NetSuite?
Overview
I'm getting an error that says the 'Address is incomplete or invalid' in NetSuite?
Environment
NetSuite Basic
NetSuite OneWorld
Resolution
- Verify the Destination (shipping) and Origin (company or location) address.
- Click 'Edit' to verify the address fields are populated.
- If using NetSuite OneWorld, check the subsidiary address.
- If using Locations, check the location address
- To locate locations, click 'Setup' > 'Company' > 'Locations'
- Click 'Edit' to verify the address field is populated.
- If you do not want to use Locations, check 'Disable Location Code' in the AvaTax configuration. Go to, Avalara > Setup > Configure Avalara > Tax Calculation
- Note: if there have been customization's, Locations may be named differently. Check with your NetSuite admin/developer.
- To locate locations, click 'Setup' > 'Company' > 'Locations'
- Validate the addresses in the Tax Calculator or USPS