How do I resolve an Active x error in Sage 300?

Last updated
Save as PDF

Overview

You are getting an error in Sage 300 when you try to calculate tax or test the Avalara configuration "active x component cannot create object" and you want to know how to resolve the error.

Environment

Sage 300

Resolution

Install Avalara AvaTax for Sage 300 on that computer, this error indicates the Avalara connector is not installed (the DLL is not registered)

Note: Follow normal installation process, which includes uninstalling any previous version of Avalara AvaTax for Sage 300