How do I resolve "Internet Explorer Cannot Download RptIndex.aspx" when generating reports in AvaTax?
Overview
Using Internet Explorer 8, when you try to download a report the error "unable to download RptIndex.aspx from admin-avatax.avalara.net" appears and you want to know how to download the report.
Environment
Avalara Avatax
Resolution
- IE 8 is not compatible with our service, you can:
- Use a newer version of IE (such as 9, 10, or 11)
- Use a different browser (such as Chrome, Firefox, or Safari)
- Export the report in HTML format