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How do I resolve "AVA_ConfigWizardSave (saveRecord)" error when trying to integrate with NetSuite?


You are trying to integrate AvaTax with NetSuite but receive the following error 

"An unexpected error occurred in a script running on this page. AVA_ConfigWizardSave (saveRecord) customscript_avaconfig_client."




NetSuite OneWorld 


  • In NetSuite, go to Avalara > Setup > Configure Avalara
    • Click 'Edit Credentials'
    • Remove all existing values from fields i.e Account ID, License Key, Username and Password.
      • Newer bundles of the connector do not contain Username and Password.
    • Next, re-enter all the values afresh.
    • Click the 'Validate' button and verify.
  • If the issue persists, reset your Avalara License Key, repeat steps above then validate.