How do I resolve "AVA_ConfigWizardSave (saveRecord)" error when trying to integrate with NetSuite?
Overview
You are trying to integrate AvaTax with NetSuite but receive the following error
"An unexpected error occurred in a script running on this page. AVA_ConfigWizardSave (saveRecord) customscript_avaconfig_client."
Environment
NetSuite
NetSuite OneWorld
Resolution
- In NetSuite, go to Avalara > Setup > Configure Avalara
- Click 'Edit Credentials'
- Remove all existing values from fields i.e Account ID, License Key, Username and Password.
- Newer bundles of the connector do not contain Username and Password.
- Next, re-enter all the values afresh.
- Click the 'Validate' button and verify.
- If the issue persists, reset your Avalara License Key, repeat steps above then validate.