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Avalara Help Center

How do I prevent users from seeing “You do not have access to this functionality” errors in NetSuite?

Overview

When users go to view the AvaTax Tax Calculation results, the receive this error:

"You do not have access to this functionality. Contact the System Administrator"

Environment

Netsuite

Resolution

  • Within the Avatax subtab on saved invoices, which have calculated tax using Avatax, the Avatax document code (Netsuite Internal ID) also acts as a hyper link to display the “get tax history” information for the transaction in question.


     

    • Custom roles do not default to having permission to custom script deployments and those roles need to be added to the deployment for this functionality.

    • If users are popping the error, “You do not have access to this functionality. Contact the System Administrator,” then permissions will need to be adjusted for the Avatax Script deployment “customdeploy_gettaxhistory”.

  • Navigate to the Script deployments menu by going to Customization> Scripting> Script Deployments
    • Click “edit” on the Script Deployment named “AVA_GetTaxHistory_Suitelet” (Deployment ID: customdeploy_gettaxhistory).
    • Navigate to the Parameter subtab, and enter the role ID of each role which will need permission. Separate  role IDs with commas.
    • Save and Exit