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Avalara Help Center

CertCapture API Error This ExemptCert references a non-existant entity and cannot be saved verify the CompanyId


You want to know why you are seeing the error in the History tab of your certificate in CertCapture.


Avalara CertCapture


  • This is an issue that Avalara Support can resolve for you. Please submit a case to Support and include your Certcapture company name, Avatax account number and Certificate or customer code involved.
  • To submit a case to our Support team, please fill out this online form:

  • API failure.JPG