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Avalara Help Center

Why is this certificate showing as EXPOSURE: INVALID CERT?

Overview

You see that a certificate is marked as INVALID on a customer record, but cannot tell why.

Environment

Avalara CertCapture

Resolution

  • When you update a certificate to add missing information you must also remove the INVALID classification to remove the INVALID notice on the EXPOSURE ZONE
  • Go To Validation > Edit Certificate Validation
  • Remove the invalid reason and click Update Certificate Validation