Skip to main content
Avalara Help Center

Why is there a discrepancy in the number of certificates in CertCapture compared to AvaTax?

Overview

You want to know why the number of certificates in CertCapture don't match what's in AvaTax.

Environment

CertCapture

Resolution

  • CertCapture counts each state as a certificate.
  • AvaTax combines customers with multi-state certificates.