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Avalara Help Center

Why is the exemption reason field missing from my CertCapture report?

Overview

When you export the Expired Certificates report to a CSV file, the Exemption Reason data doesn't appear.

Environment

CertCapture

Resolution

  • Run a Certificate Search and Export the report from there.
    • All certificate data is included, including the Exemption Reason.

Next steps

For more information, see Search for Certificates and Customers