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Avalara Help Center

Why have we not received our weekly datafeed report?


You have not yet received the report from the datafeed of your CertCapture exemptions and you would like to know why and how this issue can be prevented in future.


Avalara CertCapture


  • It is likely that the report was produced and sent however your mail server rejected it because the file size was too large.
  • We can create an account on the datafeed server so you can pick the files up and not be subject to the size limitations of email. Please submit a case to Support.
  • To submit a case to our Support team, please fill out this online form: