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Avalara Help Center

Why can I not login to CertCapture using Internet Explorer?

Overview

You attempted to login to https://app.certcapture.com/logins/login and the Log In link isn't clickable.

Environment

CertCapture

Resolution

  • Upgrade your browser to the latest version
  • Remove Certcapture.com from the list of sites viewed in Compatibility View

Note: Older versions of Internet Explorer don't  have the necessary features to log in, you must use a different browser or upgrade to a newer version of IE.

Next steps

For more information, see CertCapture Security.