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Avalara Help Center

Where should I email my certificate or address change?


You received a certificate request and want to know where to send the certificate or update your information prior to submitting.


Avalara CertCapture


  • Refer to the certificate request for the email or fax number to use to send your certificate
    • You may also be able to upload the certificate online, see request for details
  • For more information, or the request a company name or address change, contact the company which has requested the exemption
    • Our customer's customer information is managed in their database (typically their CRM or accounting system), so they have to make adjustments directly


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