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Avalara Help Center

What is the Created Date and why can't I change it?

Overview

You're seeing a new field in CertCapture - Created Date, and you're wondering what this is used for, and why you're not able to change the date here. 

Environment

CertCapture

Resolution

  • This is an existing field that's now visible during Data Entry as of version 6.7.0
  • This field is an internal field to determine when the certificate record was created/added in CertCapture
  • To enter in a date for when your customer signed the certificate, or for when they sent it to you, please continue to use the Effective Date field